If you’d like to share some kind words and smiles, please ask our front desk staff for a comment card at your next appointment. We’d love to hear about your experience!
"I want to thank Dr. Dugoni for a gorgeous smile I thought I’d never have! For years I wanted to get my teeth straightened, but thought I was far too old. Plus, as an adult, you hear many horror stories about the pain of an adjustment, etc. My co-worker edged me on. She is just a few years younger than I am, and she somehow talked me into it.
Well, 2 ½ years later, with a lot of support from Dr. Dugoni and the staff to “hang in there, you are almost done!” I got nice surprise last week when my braces would come out sooner than expected. I now have a gorgeous smile and I can’t wait to eat what I’ve not had the chance to eat in 2 ½ years: eat a nice piece of steak and be able to chew on both sides of my mouth!
Thanks so much Dr. Dugoni and staff."
"Ela, she took her senior pictures the other day; she smiled in all of her pictures and they look so nice. The guy who was taking the pictures said Ela lets take a few with no smile, and after 3 shots, he said no Ela lets start smiling again you have great set of teeth and a wonderful smile.
Her senior pictures are so beautiful and I like to thank you all for helping her too."
-Marjaneh (Ela's mom)
"We wish to thank Dr. Dugoni and his staff for the excellent treatment and efficient service that they have offered our family with the treatment of our daughter Alejandra. We are very sure we will receive the same treatment with our son Hector Adrian now that he is starting orthodontic treatment. Thank you very much for all your support and keep up the good work."
-Hector and Lourdes
"Dr. Dugoni is an amazing orthodontist; he's kind, smart, and the best at what he does. The entire Dugoni staff makes every patient feel comfortable and welcome, while providing excellent service throughout each visit. I love it there!"
"I am a Director of Operations for a staffing firm in the East Bay and my schedule is chaotic to say the least. However, it is worth the drive to see Dr. Dugoni no matter what schedule constraints I may have, not only because he has a phenomenal reputation, but he and his staff accommodate their patients in every aspect. They are first rate. I am always taken right away and it is a rare that I ever have to wait longer than 5 minutes. The office has flat-screen TV's to watch while you sit in the chair. They record everything that they do on laptops, so that they're sure what has been done on any given day. Whether they are confirming my appointments, adjusting my braces or scheduling out my payments, I am always treated like I am their first priority. E-mail is one of my primary sources of communication, and they are fantastic about sending electronic appointment reminders and holiday greetings. Best of all, it takes just a click of a button to send a quick note of thanks, change an appointment or inquire about your bill. In regard to billing, they make it a practice to go over all the costs involved and work out a payment plan that works for their patients. Last but not least, my braces are now off, and I love my smile more than ever."
"I would like to thank Dr. Dugoni and staff for the great work they have done with my teeth, it means so much to me. I am very grateful and would like to thank all again from the bottom of my heart. God bless you all."
"I just wanted to say that our experience with Dr. Dugoni and staff has been amazing. I have seen so much growth from when I was a patient of Dr. Dugoni’s. Not only was I satisfied but my daughter and son have had a wonderful experience as well. The staff is absolutely amazing; they actually show concern and treat us like family.
My kids actually don’t mind going to the orthodontist. The practice really has grown with time. My son can’t wait to come to the office, he loves the way that the office motivates him to do well with the contests and games; I find myself wanting to participate in the contest as well. I always refer people I know to the office because I know they will have a pleasant experience."
-Barbara (Former patient and mom of two current patients)
"I wanted to thank you for the beautiful job you have done on Eddies’ teeth. I saw him for the first time without his braces and honestly I had tears in my eyes because of how wonderful his teeth looked, his smile was from ear to ear; his teeth were so sparkly white and straight. Thank you so much for giving him his million dollar smile. I also wanted to thank you and your staff for your patience and care while he was in braces. His new look and smile has boosted his confidence and self esteem. Thank you again for everything."